ABOUT US
WHO WE ARE
We are an award-winning independent insurance broker and provider of risk related services. Relationships are vital to what we do, so that you trust us to make the right decision to give you peace of mind. We don’t use call centres, just friendly, caring and trusted one-to-one advisors. We were founded in 2012 by Director, Dale Collett, who brought with him over 25 years of experience in the industry. The company has grown rapidly to over £7,000,000 of premiums arranged and over 1,000 clients.
AWARD WINNING
We have won Broker of the Year in the prestigious West Midlands Insurance Institute Awards in recognition of our commitment to providing the very best service. We were extremely proud of this which endorsed our philosophy – We have no desire to be the biggest broker, just the best.
OUR APPROACH
We offer face to face, friendly, trusted advice which will save you time and money to give you peace of mind. Unlike automated internet insurance providers, we get to know you and understand your needs. Our experts have a deep knowledge of the market and understand how to get the best deal for your individual needs. We also take the time to explain to you the importance of policy clauses, conditions and warranties, something we continue to find many of our competitors fail to do.
WHAT MAKES US DIFFERENT
- Our personal touch – all clients get a nominated contact team
- Award winning
- Full cradle to grave services from helping you to manage your risks to arranging cover to supporting all your claims
- In house claims service
- Down to earth approach – we demystify the jargon!
- Truly independent
- Experienced/knowledgeable staff
CHARTERED STATUS
Gravity Risk Services Ltd is a Chartered Insurance Broker, accredited by The Chartered Insurance Institute (CII). This demonstrates our commitment to professionalism – by recognising and reinforcing standards of knowledge, capability and ethical practice throughout our organisation
Chartered Insurance Broker status is an exclusive title, only awarded to firms which meet rigorous criteria relating to professionalism and capability. All Chartered Insurance Brokers commit to the CII’s Code of Ethics, reinforcing the highest standards of professional practice in their business dealings.
This award highlights the benefits of using our team of trusted advisers. All qualified in the Chartered Insurance Institute examinations, they make sure that we can deliver the very best advice to give you peace of mind. You get simple, down to earth advice at Gravity Risk Services Ltd.
Dale Collett, director and founder of Gravity Risk Services Ltd, who holds the individual Chartered Insurance Broker title, says that securing Chartered Insurance Brokers status is a landmark “We have always prided ourselves on being thoroughly professional in everything we do, and to receive external recognition in this way is a major step forward for our business. As Chartered Insurance Brokers, we are signalling our commitment to the highest levels of service provision for our customers.”
To date, less than 200 firms across the UK have achieved Chartered status, indicating that this is a highly exclusive award reserved for the leading firms of the broking industry.
Dale added “This award, allied with our excellent results in our recent compliance audit, shows that we’re not just about growth, but about delivering the highest quality service for our customers too.
Our Fans!
“Being in the recycling industry, insurance has always been difficult but Gravity Risk Services Ltd made it incredibly simple. They gave me a breakdown of all my current policies and more importantly told me what I was and was not covered for, improving my cover but also reducing my overall insurance costs. ”
“Dale has always been professional and ethical in his dealings with ourselves, he truly understand the value of long term partnerships. He is open to new ways to increase efficiencies and ultimately create a business which will provide the highest level of client services possible. I would highly recommend Dale as a long term partner for your business”
“Dale has an excellent approach in his work and took time to explain details in an appropriate way. I would recommend Dale without hesitation and would trust he would provide an excellent, professional support to any business”
“Gravity Risk Services Ltd take a hands-on approach in understanding our business and our needs. Their knowledge and experience is important to us and gives us the peace of mind that our assets are suitably protected, the Gravity Risk Services Ltd team are always quick to assist us”.
“Gravity Risk Services Ltd provided us with invaluable support & guidance since becoming our Insurance Brokers midway through our policy year at a time when we were faced with a difficult and complex claim, we would highly recommend their services.”
“I couldn’t recommend Gravity Risk Services Ltd enough!!! The quality of service and care I have received cannot be questioned. Communication has been so easy and honest, the regular updates and informative advice has been second to none. I have to give a huge mention to Adam Harris, who has gone above and beyond in all his duties regarding arranging and setting up my policies, all due diligence, his communication, his wealth of knowledge and in general just his hard work comparing policy details, cover and chasing up any potential claims we are entitled too.
One very happy customer”
“We have been working with Helen since 2006 when arranging Insurance cover for our first care home. Since then we have grown and diversified our business, and Helen has assisted us and adjusted our insurance cover to ensure that our requirements continue to be met. We have been impressed that she takes the time to understand our business and as a result is able to react effectively and obtain competitive premiums when challenges arise. We would recommend Helen and Gravity Risk Services Ltd to other customers.”
“For many years we have used Helen Dunlop at Gravity Risk Services Ltd as a broker for all our insurance needs. They have given us great service and have taken the headache and stress out of dealing with insurers whether it’s making a claim, general advice or renewing our policies.”
“We use Gravity Risk Services Ltd for our commercial and van fleet insurance and can highly recommend them for finding us the most competitive cover after negotiating with leading insurers. Gravity Risk Services Ltd offer a more personal touch where we know that any questions or queries will get responded to promptly which is often not the case with some larger companies.”
“I have worked with Helen Dunlop for a number of years to arrange our commercial and fleet insurance. Helen and her team are always quick to respond to queries or policy amendments. I have peace of mind that our insurance policies accurately reflect the needs of our charities.”
“The CIPP have worked with Gravity Risk Services Ltd for the last 5 years and personally I can’t recommend them highly enough. In this day and age of being a number or anonymous, the care and attention we receive across a large portfolio of insurance risks is dealt with personally, professionally and with great attention to detail.
Pros and cons of cover are put forward objectively allowing clear decision making going forward. A particular thanks to Helen Dunlop where on instances responses and actions have been resolved outside of working hours – though she’ll hate me for saying that..”
“We really appreciated that Adam went out of his way to find out our exact requirements and source a first rate product at an excellent price. We now feel we have peace of mind that we are adequately covered. Many thanks”
‘Thank you to the team for your efficiency, it’s always such a pleasure dealing with the lovely staff at Gravity Risk Services 😊’
Discounts for referrals
Qualify for 20% commission rebate off your next new product purchased by giving the name of a company you know who have at least 10 employees together with a contact name and email address.